Last Updated: June 28, 2026
Hatton Naturals (“we,” “us,” or “our”) operates the website www.hattonnaturals.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or make a purchase. By using the Site, you agree to the practices described below.
Information We Collect
We collect information in the following ways:
Information You Provide: When you create an account, place an order, subscribe to our newsletter, or contact us, we collect your name, email address, phone number, shipping and billing address, and payment information.
Automatically Collected Information: When you visit our Site, we automatically collect certain information through cookies and similar technologies, including your IP address, browser type, device type, operating system, referring URLs, pages viewed, time spent on pages, and interactions with the Site.
Order Information: When you make a purchase, we collect details about the transaction, including the products ordered, order total, shipping details, and payment method used.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and payment processing
- Communicate with you about your orders, account, and customer service inquiries
- Send marketing communications, such as newsletters and promotions (you may opt out at any time)
- Improve our Site, products, and services through analytics
- Detect and prevent fraud
- Comply with legal obligations
- Display relevant advertisements on other platforms
Third-Party Services and Technologies
We use the following third-party services to operate our business and improve your experience. Each service may collect data as described below:
Google Analytics 4 (GA4): We use GA4 to analyze website traffic and user behavior. GA4 collects anonymized data about page views, session duration, and user interactions. GA4 uses first-party cookies (_ga, _ga_*) to distinguish users. Google Privacy Policy. You may opt out using Google Analytics Opt-Out Browser Add-on.
Google Ads: We use Google Ads for advertising and conversion tracking. When you interact with our ads, Google may collect data to measure ad performance and display relevant ads on other sites. Cookies used: _gcl_*. Google Privacy Policy.
Google Tag Manager (GTM): We use GTM to manage our website tags. GTM itself does not collect personal data but facilitates the loading of other tracking scripts listed in this section.
Meta (Facebook) Pixel: We use the Meta Pixel to measure ad effectiveness, build audiences for advertising, and track conversions. The Pixel collects data about your interactions with our Site, which is shared with Meta Platforms, Inc. Cookies used: _fbp. Meta Privacy Policy.
Microsoft Clarity: We use Microsoft Clarity to understand how users interact with our Site through session recordings and heatmaps. Clarity collects data about clicks, scrolls, and mouse movements. Clarity does not collect passwords, payment details, or other sensitive form inputs. Cookies used: _clck, _clsk. Microsoft Privacy Statement.
Mailchimp: We use Mailchimp to send marketing emails and newsletters. When you subscribe, your email address and name are stored in Mailchimp. Mailchimp may also track email opens and link clicks. Intuit (Mailchimp) Privacy Statement.
Stripe: We use Stripe to process payments securely. Stripe collects payment card details, billing address, and transaction data. Your payment information is handled directly by Stripe and is not stored on our servers. Cookies used: __stripe_mid, __stripe_sid. Stripe Privacy Policy.
PayPal: We offer PayPal as a payment option. If you choose to pay via PayPal, your transaction is processed by PayPal and subject to PayPal’s Privacy Policy.
UPS / Shipping Carriers: We share your shipping address and contact information with shipping carriers (UPS, USPS, or others) solely for the purpose of delivering your order.
Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to provide functionality and collect analytics data. A cookie is a small text file stored on your device by your web browser.
Essential Cookies: Required for the Site to function (shopping cart, login sessions, security). These cannot be disabled.
Analytics Cookies: Used to understand how visitors use the Site (Google Analytics, Microsoft Clarity). These are activated only with your consent in regions where consent is required.
Advertising Cookies: Used for ad targeting and conversion tracking (Google Ads, Meta Pixel). These are activated only with your consent in regions where consent is required.
Managing Cookies: When you first visit our Site, a cookie consent banner allows you to accept or decline non-essential cookies. You can also manage cookies through your browser settings at any time. Note that disabling cookies may affect the functionality of the Site.
We implement Google Consent Mode v2, which ensures that Google and Meta services respect your cookie preferences. When you decline cookies, these services operate in a limited, cookieless mode that does not track you individually.
Data Sharing and Disclosure
We do not sell your personal information in the traditional sense. However, sharing data with advertising platforms (Google Ads, Meta) for targeted advertising may be considered a “sale” or “sharing” under certain privacy laws. You may opt out of this at any time (see Your Rights below).
We may share your information with:
- Service Providers: Third parties who help us operate our business (payment processors, shipping carriers, email platforms, analytics providers) under contractual obligations to protect your data.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, typically:
- Account and order data: For the duration of your account plus 7 years for tax and legal compliance.
- Analytics data: Aggregated analytics data is retained for up to 26 months (Google Analytics default).
- Marketing data: Until you unsubscribe or request deletion.
- Cookies: Vary by type, from session-only to up to 2 years.
Your Privacy Rights
For California Residents (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with the following rights:
- Right to Know: Request disclosure of the personal information we have collected, the categories of sources, the purposes, and the third parties we share it with.
- Right to Delete: Request deletion of your personal information, subject to certain legal exceptions.
- Right to Correct: Request correction of inaccurate personal information.
- Right to Opt-Out of Sale/Sharing: Direct us not to sell or share your personal information for cross-context behavioral advertising. You can exercise this right by declining cookies via our cookie consent banner, or by contacting us directly.
- Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights.
Categories of personal information collected in the last 12 months: Identifiers (name, email, address, IP address), commercial information (purchase history), internet activity (browsing behavior, search history on our Site), and geolocation data (general location derived from IP).
Categories of third parties with whom we share personal information: Analytics providers (Google, Microsoft), advertising networks (Google Ads, Meta), payment processors (Stripe, PayPal), email marketing platforms (Mailchimp), and shipping carriers (UPS).
For Canadian Residents (PIPEDA)
If you are a Canadian resident, the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws (including Quebec’s Law 25) give you the right to:
- Access your personal information held by us
- Request correction of inaccurate information
- Withdraw consent for the collection, use, or disclosure of your information
- File a complaint with the Office of the Privacy Commissioner of Canada
When you visit our Site from Canada, non-essential cookies are not activated until you provide consent through our cookie banner, in compliance with applicable Canadian privacy laws.
For All Visitors
Regardless of your location, you may:
- Opt out of marketing emails by clicking “unsubscribe” in any email
- Manage cookie preferences by declining via our cookie banner or adjusting your browser settings
- Request access to or deletion of your personal information by contacting us
How to Submit a Privacy Request
To exercise any of your privacy rights, contact us at:
- Email: info@hattonnaturals.com (subject line: “Privacy Request”)
- Phone: +1 (844) 9-HATTON
- Mail: Hatton Naturals, 104-15401 Vantage Pkwy W, Houston, TX 77032
We will verify your identity before processing any request and respond within 45 days as required by applicable law.
Security
We use commercially reasonable security measures to protect your personal information, including SSL encryption for data transmission and secure payment processing through PCI-compliant providers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at info@hattonnaturals.com.
Links to Other Sites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy, please contact us at info@hattonnaturals.com.